Poga ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information that you provide directly to us, including but not limited to:
- Name and email address when you create an account
- Billing information and payment details
- Communications you send to us
- Profile information you choose to provide
1.2 Usage Data
We automatically collect certain information when you access our platform:
- Device and browser information
- IP address and location data
- Pages visited and features used
- Time and date of your visits
1.3 AI-Generated Content
Content you create using our AI tools is processed to provide our services. We do not use your personal content to train our AI models without explicit consent.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Develop new products and services
- Protect against fraud and abuse
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in providing our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- Access controls and authentication
- Secure data storage infrastructure
5. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy of your data
- Object to certain data processing activities
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze usage patterns
- Improve user experience
- Provide personalized content
You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. International Data Transfers
Your information may be transferred and processed in countries other than your country of residence. We ensure appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or via email.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@poga.biz.id
- Address: San Francisco, CA, United States